Returns & Exchanges

At The Kinkery, we want you to feel confident and empowered in your fashion choices, which is why we offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale unless a manufacturing defect is present.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the items in their original designer packaging with all tags attached, ensuring the product is in its original, unworn condition.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the return, your refund or store credit will be processed within 5-7 business days.