Returns & Exchanges
At The Kinkery, we want you to feel confident and empowered in your fashion choices, which is why we offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale unless a manufacturing defect is present.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original designer packaging with all tags attached, ensuring the product is in its original, unworn condition.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the return, your refund or store credit will be processed within 5-7 business days.