Frequently Asked Questions

Everything you need to know about shopping with The Kinkery.

How long does shipping typically take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 5-7 business days. International shipping times vary by location but usually range from 10-21 days.

What is your return policy?

We offer a 30-day return policy for most unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale.

Are your packages discreet?

Yes, we prioritize your privacy. All orders are shipped in plain, unmarked packaging with a neutral return address that does not mention 'The Kinkery'.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as sizing can vary between different styles and materials.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select 'buy now, pay later' options like Klarna and Afterpay.

How should I care for my leather and latex items?

Specialty fabrics require specific care. We provide a digital care guide with every purchase to help you clean, store, and maintain the longevity of your high-fashion pieces.